1. ABOUT REALLY COOL®

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“REALLY COOL®,” “we,” “our,” and “us” refer to REALLY COOL® and the entity operating this Site.

These Terms establish the agreement between REALLY COOL® and any person accessing, browsing, or purchasing products through the Site.

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2. ELIGIBILITY

You must be at least eighteen (18) years old, or the age of legal majority in your jurisdiction, to purchase products through the Site.

By using the Site, you represent and warrant that:

• all information provided by you is accurate and complete;

• you have legal capacity to enter into these Terms;

• your use of the Site complies with applicable laws and regulations.

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The Site is not intended for children under thirteen (13) years of age. REALLY COOL® does not knowingly collect personal information from children under thirteen (13). If we become aware that such information has been collected, we will take reasonable steps to delete it.

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3. ACCEPTANCE OF ORDERS

Product displays on the Site are invitations for customers to submit purchase requests and do not constitute an offer by REALLY COOL®.

When you place an order, you are submitting an offer to purchase selected products.

An order becomes accepted only when:

• payment authorization has been completed;

• you have affirmatively accepted these Terms during checkout; and

• REALLY COOL® sends an order confirmation or shipment confirmation.

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An automated confirmation email does not guarantee acceptance.

We reserve the right to cancel, refuse, or limit orders for reasons including:

• suspected fraudulent activity;

• inaccurate pricing or product information;

• inventory limitations;

• payment verification issues;

• unauthorized resale activity;

• violation of these Terms.

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4. PRODUCTS & AVAILABILITY

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REALLY COOL® products are developed through a process focused on material innovation, construction, and long-term performance.

Product descriptions, images, measurements, colors, materials, packaging, and specifications are provided as accurately as possible. However, minor variations may occur due to manufacturing processes, material characteristics, lighting, or display settings.

Certain products may be produced in limited quantities or released as seasonal or special collections.

Availability is not guaranteed. Products may sell out, be discontinued, or have specifications modified without prior notice.

5. PRICING & TAXES

All prices displayed on the Site are listed in the applicable currency shown during checkout.

Unless otherwise stated, prices exclude:

• shipping fees;

• customs duties;

• import taxes;

• applicable governmental charges.

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For customers located in the United States, applicable sales tax may be calculated based on shipping destination and applicable state regulations.

For customers located in the European Union, VAT may be calculated and collected where applicable under relevant VAT regulations, including the Import One-Stop Shop (IOSS) framework where applicable.

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Customers remain responsible for any taxes, duties, or charges not collected at checkout.

REALLY COOL® reserves the right to correct pricing errors and cancel affected orders where necessary.

 

6. ORDERS & PAYMENT

Payment must be completed before orders enter fulfillment.

Payments are processed through authorized third-party payment providers.

By submitting payment information, you confirm that:

• you are authorized to use the selected payment method;

• all payment information provided is accurate;

• the transaction is legitimate.

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REALLY COOL® does not store complete payment card information.

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7. SHIPPING & DELIVERY

Shipping methods, costs, and estimated delivery timelines are provided during checkout.

Delivery estimates are not guaranteed and may be affected by:

• customs procedures;

• carrier delays;

• weather conditions;

• government actions;

• transportation disruptions;

• force majeure events.

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Customers are responsible for providing accurate shipping information.

Unless otherwise required by applicable law, risk of loss transfers to the customer upon confirmed delivery.

 

8. RETURNS & EXCHANGES

Returns are subject to the applicable Return Policy published on the Site.

Unless otherwise stated, eligible products must be:

• unused;

• unworn;

• unwashed;

• in original condition;

• returned with original tags and packaging.

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The following may not be eligible for return:

• final sale items;

• limited releases;

• archive products;

• gift cards.

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Return shipping costs are the responsibility of the customer unless otherwise required by law.

Refunds are issued after returned items are received and inspected.

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9. EU & UK CONSUMER RIGHTS

Customers located in the European Union or United Kingdom may have additional statutory consumer rights that cannot be excluded or limited by these Terms.

These rights may include cancellation rights, statutory warranties, and other protections applicable under local consumer laws.

Nothing in these Terms limits mandatory consumer protections available under applicable law.

 

10. PRODUCT AUTHENTICITY

REALLY COOL® products are available exclusively through:

• www.reallycoolll.com; and

• authorized retail partners.

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REALLY COOL® does not guarantee authenticity, condition, or warranty coverage for products purchased through unauthorized sellers, resale platforms, auction websites, or unofficial distribution channels.

We assume no responsibility for products purchased through third-party resale marketplaces.

 

11. INTELLECTUAL PROPERTY

All content displayed on the Site, including:

• trademarks;

• logos;

• product names;

• photography;

• videos;

• graphics;

• designs;

• text;

• software;

• website architecture;

is owned by REALLY COOL® or its licensors.

REALLY COOL®, SIGNAL™, VOID™, STRATA™, MX Signature™, BX Armor™, WX Core™, and EX Essential™ are proprietary marks.

 

You may not copy, reproduce, distribute, modify, scrape, reverse engineer, or commercially exploit any Site content without prior written permission.

 

12. ACCEPTABLE USE

You agree not to:

• violate applicable laws;

• interfere with Site operations;

• attempt unauthorized access;

• introduce malicious code;

• use automated scraping systems without permission;

• impersonate another person;

• exploit Site content commercially without authorization.

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REALLY COOL® reserves the right to restrict access where violations occur.

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13. USER CONTENT

If you submit reviews, images, videos, comments, feedback, or other materials, you grant REALLY COOL® a worldwide, royalty-free, transferable license to use such content for marketing, editorial, promotional, and commercial purposes.

You represent that submitted content does not violate third-party rights.

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14. PRIVACY & DATA PROTECTION

Your personal information is processed according to our Privacy Policy.

By using the Site, you acknowledge that your information may be collected, processed, stored, and used as described in our Privacy Policy.

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• the right to know;

• the right to request deletion;

• the right to opt out of certain data sharing;

• the right to non-discrimination.

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Please refer to our Privacy Policy for detailed information regarding privacy rights and requests.

 

15. EXPORT COMPLIANCE

You represent that you will not:

• purchase products from prohibited jurisdictions;

• use products in violation of applicable export laws;

• transfer products in violation of applicable sanctions regulations.

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REALLY COOL® complies with applicable United States export control regulations, including regulations administered by the U.S. Department of Commerce and Office of Foreign Assets Control (OFAC).

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16. THIRD-PARTY LINKS

The Site may contain links to third-party websites, services, or platforms.

These links are provided for convenience only.

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REALLY COOL® does not control and is not responsible for the content, security, privacy practices, or operations of third-party websites.

Your use of third-party services is subject to their own terms and policies.

 

17. ACCESSIBILITY

REALLY COOL® is committed to providing an accessible digital experience.

If you experience difficulty accessing any part of the Site, please contact us at:

contact@reallycoolll.com

We will make reasonable efforts to address accessibility concerns.

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18. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Site and products are provided on an “AS AVAILABLE” and “AS IS” basis.

REALLY COOL® disclaims warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

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Nothing limits consumer rights that cannot legally be excluded.

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19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, REALLY COOL® shall not be liable for indirect, incidental, consequential, special, or punitive damages.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

 

20. GOVERNING LAW & BINDING ARBITRATION

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising from these Terms, the Site, or purchases made through the Site shall be resolved through confidential binding arbitration administered by the American Arbitration Association (AAA), unless prohibited by applicable law.

Arbitration shall occur on an individual basis only.

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You and REALLY COOL® waive any right to participate in class actions, class arbitration, representative proceedings, or consolidated claims.

Nothing prevents either party from seeking temporary injunctive relief for protection of intellectual property rights or confidential information.

 

21. FORCE MAJEURE

REALLY COOL® shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:

• natural disasters;

• pandemics;

• government actions;

• labor disputes;

• cyber incidents;

• transportation failures;

• war or terrorism.

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22. PROMOTIONS & GIFT CARDS

Promotional offers, discount codes, and gift cards may be subject to additional terms.

Unless otherwise required by applicable law:

• promotional codes may not be combined;

• promotional offers may not be transferred;

• gift cards may not be redeemed for cash;

• unauthorized resale of promotional benefits is prohibited.

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23. ELECTRONIC COMMUNICATIONS

By using the Site, you consent to receive electronic communications including:

• order confirmations;

• invoices;

• customer service communications;

• policy updates;

• legal notices.

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Electronic communications satisfy applicable requirements for written communication.

 

24. CHANGES TO THESE TERMS

REALLY COOL® may update these Terms periodically.

Updated Terms become effective when published on the Site.

Your continued use of the Site constitutes acceptance of revised Terms.

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25. SEVERABILITY & EQUITABLE RELIEF

If any provision of these Terms is determined invalid or unenforceable, the remaining provisions remain effective.

Where permitted by law, courts may modify unenforceable provisions to achieve their intended purpose.

REALLY COOL® may seek injunctive or equitable relief for violations involving:

• intellectual property;

• unauthorized use;

• confidential information;

• Site security.

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26. LANGUAGE

These Terms may be translated into other languages for convenience.

In the event of any inconsistency between translated versions, the English version shall prevail.

27. ENTIRE AGREEMENT

These Terms, together with:

• Privacy Policy;

• Return Policy;

• Shipping Policy;

• other referenced policies;

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constitute the complete agreement between you and REALLY COOL® regarding use of the Site.

 

28. CONTACT

REALLY COOL®

Website:
https://www.reallycoolll.com

Email:
contact@reallycoolll.com