Terms & Conditions
Updated Date: November 1st, 2026
Welcome to REALLY COOL®.
These Terms & Conditions explain the rules governing the use of www.reallycoolll.com, including browsing our website, creating an account and purchasing our products.
Please read these Terms together with our Privacy Policy, Shipping & Delivery Policy and Returns & Exchanges Policy.
Your use of the website and any purchases made through it are subject to the terms applicable to those activities and to any mandatory rights provided by law.
1. About REALLY COOL®
REALLY COOL® is a New York-born contemporary apparel brand.
In these Terms, "we," "our" and "us" refer to the website operator identified above.
2. Eligibility
To place an order, you must have the legal capacity to enter into a purchase agreement in your jurisdiction.
You are responsible for providing accurate information when creating an account or completing an order.
3. Products & Descriptions
We make reasonable efforts to ensure that product information, photographs, descriptions, measurements, prices and availability are accurate.
Colors and appearance may vary slightly according to lighting, display settings and normal material characteristics.
Each product page provides the relevant specifications, materials, care instructions and fit information for that garment.
4. Product Availability
Products are offered subject to availability.
If an item becomes unavailable after an order has been placed, we will contact you with the available options, including cancellation and refund where appropriate.
5. Orders & Acceptance
Placing an order submits a request to purchase the selected items.
You will receive an order acknowledgment after submitting your order.
Order acceptance and fulfillment are subject to payment verification, stock availability and applicable transaction requirements.
We may refuse or cancel orders for legitimate reasons, including suspected fraud, payment issues, stock limitations or material pricing errors, subject to applicable law.
If a cancelled order has already been charged, any refund due will be processed using the original payment method.
6. Pricing, Currency & Taxes
Prices are displayed in the currency shown on the website or during checkout.
Shipping charges, taxes, duties and any other applicable fees will be disclosed where required before purchase.
International orders may be subject to import charges depending on the destination and the shipping terms presented at checkout.
We may correct pricing errors and update product prices in accordance with applicable law.
7. Payment
Payments are handled through the payment services made available at checkout.
By placing an order, you confirm that you are authorized to use the selected payment method.
Payment information is handled according to the applicable payment provider's terms and our Privacy Policy.
8. Shipping & Delivery
Shipping availability, processing information, delivery estimates and applicable charges are explained in our Shipping & Delivery Policy.
Please review that policy before completing an order.
9. Cancellations, Returns & Refunds
Eligible orders may be cancelled, returned or exchanged according to our Returns & Exchanges Policy and applicable consumer law.
This includes any mandatory consumer protection or statutory cancellation rights available for the transaction.
10. Product Authenticity
Authentic REALLY COOL® products are sold through our official website and authorized retail partners.
If you are uncertain about a seller or the authenticity of a product, contact us before purchasing.
11. Intellectual Property
The REALLY COOL® name, brand marks, original content, photography, graphics, product designs and other protected materials are owned by their respective rights holders.
They may not be reproduced or commercially exploited without permission except where permitted by applicable law.
12. Website Use
You agree not to use the website in a manner that violates applicable law, compromises website security, interferes with other users or attempts unauthorized access to our systems.
We may take reasonable steps to protect the website from misuse.
13. Customer Reviews & Submitted Content
If you submit reviews, photographs, comments or other content, you confirm that you have the necessary rights to share those materials.
Content submitted through website features may be displayed or processed for the purpose of operating those features, subject to the applicable permissions and terms presented when the content is submitted.
Any separate promotional or advertising use requiring additional authorization will be handled through the appropriate consent or licensing process.
14. Privacy & Personal Information
We handle personal information in accordance with our Privacy Policy.
For details about data collection, cookies, marketing, privacy rights and contact information, please review that policy.
15. Third-Party Services & Links
Our website may contain links to external websites or use services provided by third parties.
These services may operate under their own terms and privacy policies.
We are not responsible for third-party content or practices outside our control, except where applicable law provides otherwise.
16. Website Availability & Accuracy
We aim to keep the website accessible, accurate and secure.
Temporary interruptions, technical errors or maintenance may occur.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
17. Liability & Consumer Rights
Our responsibilities and any applicable limitations of liability are subject to the laws governing the relevant transaction.
Nothing in these Terms excludes or restricts mandatory consumer rights, statutory guarantees or liabilities that cannot legally be limited.
18. Applicable Law & Disputes
Any dispute relating to an order or use of the website will be handled in accordance with the applicable agreement and laws governing the transaction.
Nothing in these Terms removes any mandatory rights to bring a claim or seek a remedy in a jurisdiction where such rights cannot lawfully be excluded.
19. Updates to These Terms
We may update these Terms to reflect changes in our services, operations or legal obligations.
The date of the latest revision will appear at the top of this page.
Changes will apply in accordance with applicable law and will not automatically replace the terms governing an order already accepted.
20. Contact Information
For questions about these Terms:
REALLY COOL®
Website: www.reallycoolll.com
Email: contact@reallycoolll.com